3.3 from   | 74 Reviews

Plantronics CS530 Wireless Headset System, Black

  • UPC Code/Product Code : 017229137240
  • Product Model : 86305-11
  • Brand : Plantronics
PRODUCT OVERVIEW

At only 21 grams, the Plantronics CS530 Wireless Headset System features the lightest headset on the market. In addition to its light weight, the CS430 Headset has a range of up to 350 feet, giving you a wide range of mobility. With its four comfort-tested options, the Plantronics Wireless Headset allows you to find a wearing position that fits your needs. One-touch call answer/end, volume and mute controls give you precise and quick control over the Plantronics CS530 Wireless Headset System. This Plantronics Wireless Headset also features adaptive power management, which optimizes your range and talk time. You can add people to the conversation with the Plantronics CS530 Wireless Headset System's ability to conference in three additional headset users.

Specifacations

  • Range up to 350' away for maximum mobility
  • Offers you a choice of four comfort-tested wearing options to match your personal style
  • Premium wideband audio quality
  • One-touch call answer/end, volume and mute
  • Adaptive power management system optimizes for range and talk time
  • Conference in up to 3 additional CS500 or Savi headsets for enhanced collaboration
  • Guest headsets can subscribe to a base by simply docking the headset
  • Use with Electronic Hook Switch Cable or Handset Lifter to remotely answer/end calls
  • Color: Black
  • Battery Type: Does Not Contain a Battery
  • Primary Color: Black
  • Transactionid: 900000000.20120619.121909.2623847
  • Model No.: 86305-11
  • Shipping Weight (in pounds): 1.45
  • Product in Inches (L x W x H): 7.3 x 6.5 x 6.5
CUSTOMER REVIEWS (74)

Reviews for CS530 Wireless Headset System, Black

RATING :
3.3
Out Of 5
  • Excellent (26)
  • Good (12)
  • OK (10)
  • Bad (8)
  • Terrible (18)

This product has 74 reviews from customers.
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  • Barb0619
    Disappointing!

    1 out of 5, reviewed on 07.01.2015

    1

    This was bought for me by my company and compared to the previous Plantronics headset that I was using this is sub par! Even with the volume up completely everyone on the other end complains that they cannot hear me or I sound like I'm in a vacuum and very far away. Even though its lighter than the previous one it is way more awkward and does not fit around my ear as comfortably as the other one did. I would just switch back to my old one but the battery life is down to less than 6 hours and you can't get replacements for it any longer. I am very disappointed in this version headset and can't wait til it no longer works so that my company will find an alternate one to purchase for me!!!

    Helpful? (0) (0)

  • Virginia
    Awesome Clarity no other like it

    5 out of 5, reviewed on 06.30.2015

    5

    I purchased this Plantronics in December (replaced my old one that was no longer made nor could be refurbished), while I thought my old one was great, I am very impressed with this new product and have recommended it to may of my constituents to utilize in their office.

    Helpful? (0) (0)

  • Peter1218
    Awesome Device

    5 out of 5, reviewed on 07.01.2015

    5

    It is amazing. the best head set i have ever used in my 15 years as a Contact Center Manager.

    Helpful? (0) (0)

  • ascpgh
    Humming in earpiece after 2 months...

    1 out of 5, reviewed on 06.23.2015

    1

    After only 2 months of minimal use earpiece started to make very loud humming. Customers could not hear me speak. I have had other Plantronic headsets for my office that have lasted 5 years with no problem. Disappointed that this only lasted 8 weeks. Customer service is doing a warranty replacement but will have to pay s/h for returns.

    Helpful? (0) (0)

  • stephanieb
    Good product, but...

    3 out of 5, reviewed on 06.24.2015

    3

    The ear piece does not hold tight to ear and it doesn't sit well into ear canal. Very easy to knock off as it's quite big/long. Great sound, nice charging, too bad it's such an uncomfortable fit.

    Helpful? (0) (0)

  • lsmoke
    Great Product for the Office

    5 out of 5, reviewed on 06.25.2015

    5

    This product works great for that busy worker who needs to talk on the phone and work at the same time.

    Helpful? (0) (0)

  • chellalives
    Easy to set up!!

    4 out of 5, reviewed on 06.21.2015

    4

    I have CS510 connected to my desk Avaya phone. The setup is the best in the platform and the MIC and Audio quality is excellent. The only con with I observed is the rubbery coating is very dust attractive. The overall built is very light is plasticy

    Helpful? (0) (0)

  • crabbys44
    Hard to be heard.

    4 out of 5, reviewed on 06.19.2015

    4

    We use these headsets exclusively in my office. However, the calling party frequently has difficulty hearing us when we speak. I haven't found any fixes to this yet.

    Helpful? (0) (0)

  • photonsforever
    Perfect for what I need

    5 out of 5, reviewed on 06.18.2015

    5

    This is my 3rd Plantronics headset for work and it has been great for making and receiving calls.

    Helpful? (0) (0)

  • blueeyedluv
    Terrible Waste of Money

    1 out of 5, reviewed on 06.09.2015

    1

    I have had this product less than a week & the longest it will hold a call is maybe 5 minutes even with a full battery charge. It just hangs up on people mid sentence.

    Helpful? (0) (0)

  • IMtheOM
    Great sound

    5 out of 5, reviewed on 05.13.2015

    5

    We purchased this for hands-free conference calls at the desk. We are pleased at the comfort of the headset as well as the clarity of sound.

    Helpful? (0) (0)

  • Laura S
    Love it!

    4 out of 5, reviewed on 04.29.2015

    4

    unfortunately, a 'problem' i've had is the Lifter doesn't lift completely every time and consequently, hangs up on a caller; if this can be adjusted, then it's great! Also, if you have various incoming lines and you're a distance away, there's no indication of what incoming line it is...if there was software maybe that could say 'Company ABC incoming call' in the headset earpiece then one could know how to answer accordingly.

    Helpful? (0) (0)

  • Josie985
    Easy Return

    5 out of 5, reviewed on 04.21.2015

    5

    I bought this two years ago and the return was hassle free. I am very impressed at how easy it was to return the equipment and was very satisfied with the replacement cost.

    Helpful? (0) (0)

  • JimGee
    They Can Barely Hear Me

    1 out of 5, reviewed on 03.06.2015

    1

    I am in sales, so if people can barely hear me, they aren't going to be buying anything. The worst part of it is that it isn't every call. I first tried the troubleshooting that was on the website. That is a joke. With the 6 settings on the microphone and the 7 settings on the A-G "slider" you would be going through that process for hours to find out IF that is the problem. I also spoke with someone (ticket #4417942) about it. He was of no help. "Try setting the microphone between 3 & 4." which he thought sounded great. But on my next call, the first thing the person says to me is "I can barely hear you." Reading reviews on here and other sites shows that this is not an uncommon problem.Read More I am in sales, so if people can barely hear me, they aren't going to be buying anything. The worst part of it is that it isn't every call. I first tried the troubleshooting that was on the website. That is a joke. With the 6 settings on the microphone and the 7 settings on the A-G "slider" you would be going through that process for hours to find out IF that is the problem. I also spoke with someone (ticket #4417942) about it. He was of no help. "Try setting the microphone between 3 & 4." which he thought sounded great. But on my next call, the first thing the person says to me is "I can barely hear you." Reading reviews on here and other sites shows that this is not an uncommon problem. But it seems that solutions are uncommon.Read Less

    Helpful? (0) (0)

  • cpal13
    Got What I Signed Up For

    4 out of 5, reviewed on 04.07.2015

    4

    Range is excellent, clarity is great, user-friendliness up to par of what I've come to expect from Plantronics. Phenomenal all-around product.

    Helpful? (0) (0)

  • Potsy
    Unusable

    1 out of 5, reviewed on 03.30.2015

    1

    The instructions are awful. I still don't know if I have it connected correctly. When I try to use it all I get is a loud ear piercing squeal. I have no idea what cords or connections I'm suppose to use. Two weeks after I got the unit, more cords showed up. These still don't work.

    Helpful? (0) (0)

  • Vermont Thunder
    Stinko

    1 out of 5, reviewed on 03.26.2015

    1

    The first day I used it, the battery lasted all day. I returned it to the charger before I left. The next day, and subscequent days thereafter, it lasted about one hour before beeping in my ear to indicate low battery. Huh??? I leave it on my ear all day because it is awkward to get to fit my ear, and taking it on and off is impractical.

    Helpful? (0) (0)

  • CMinNC
    Volume button shorts out audio

    1 out of 5, reviewed on 03.04.2015

    1

    I've had this for about a year. Worked great - good sound, battery (for my purposes). Then, about 3 months ago the mute button stopped working correctly - when I press it in, it mutes and un-mutes immediately - didn't do that before - I have to press it 3 or 4 times for it to work properly. Also, any time I want to adjust the volume now, it shorts out the audio/mic for about 5-10 seconds, then comes back on. Not ideal when in the middle of a conference call - especially when hosting it.

    Helpful? (0) (0)

  • catstrings
    Plantronics always delivers! Great product

    5 out of 5, reviewed on 03.23.2015

    5

    This product was ordered for my boss. He has been very happy with this and all previous Plantronics headsets. Customer Service was awesome - I would have to say they are the friendliest group of people I have ever had to deal with on an office product. Thanks!

    Helpful? (0) (0)

  • acrs
    Great company response to replace my headset.

    5 out of 5, reviewed on 03.18.2015

    5

    I needed my ear piece replace because it appears the permanent battery had worn out. The company was very quick to replace the unit after i mailed in the headset. I needed the headset for my business so it was important that it was replaced quickly and the company delivered.

    Helpful? (0) (0)

  • Guis
    Disappointed

    2 out of 5, reviewed on 03.02.2015

    2

    I have been using the headset for about three weeks. I has the CS70 before and loved it, but it died after several years of use. I get a ton of complaints that the volume is too low on the callers side and have tried adjusting it a number of times to no avail. The earpiece is not comfortable ( I don't like the over-the-head style). It is a stiff plastic piece compared to the soft cushioned headset on the CS70.

    Helpful? (0) (0)

  • pglgreek
    Awesome

    5 out of 5, reviewed on 03.16.2015

    5

    Had the last one for 10 years. Just received this and love it.

    Helpful? (0) (0)

  • Melissa
    CS500 Headset

    5 out of 5, reviewed on 03.11.2015

    5

    Love this headset and the folks at Plantronics were great to deal with.

    Helpful? (0) (0)

  • MzOakley
    Horrible Wear & Battery

    1 out of 5, reviewed on 03.05.2015

    1

    It wears out quickly. Don't expect that headset to stay tight. It's my second and the first had a broken receiver. The sound quality is great, but I've had it less than a year and the battery dies before I get done with my work day. Very disappointed

    Helpful? (0) (0)

  • fire1989
    Happy

    5 out of 5, reviewed on 01.28.2015

    5

    Our old headsets needed replaced, and choose this one. We've had them about 2 weeks and love them. Volume on ear piece is great, clear reception on both ends. Would recomment

    Helpful? (0) (0)

  • Sheila
    Awesome product, great performance

    5 out of 5, reviewed on 01.27.2015

    5

    I bought this as a replacement to my old Plantronics headset I have been using for 5 plus yrs. I wouldn't use anything else.

    Helpful? (0) (0)

  • PowerCaller
    Difficult to use, bad call quality

    1 out of 5, reviewed on 01.09.2015

    1

    In order to make a call on the headset you have to lift the HANDset off the phone itself, there's a switch that allegedly allows you to get a dialtone just by pushing a button on the headset, but it doesn't work. Its awkward to use and I got echos when using it on conference calls - no matter how I configured it or how close/far I got from the base unit.

    Helpful? (0) (0)

  • mpmetsgirl
    Good coverage around the office

    4 out of 5, reviewed on 12.24.2014

    4

    Love everything, except, I wish there was a way to put callers on hold while I am running back to the desk.

    Helpful? (0) (0)

  • laurav
    Sleek design - CS500

    4 out of 5, reviewed on 11.26.2014

    4

    I wore out my old headset ear piece (CS70). Unfortunately the new CS500 is plastic and not as comfortable or easy to get on like the former silicone one. I do like the sleek design and it still works great with my old lifter kit. The sound quality has improved and there is less interference with my desk phone and computer located nearby.

    Helpful? (0) (0)

  • roxygirl
    Horrible

    1 out of 5, reviewed on 12.01.2014

    1

    This product is hard to fit in your ear and people can't hear me on the other line. You would think with being so expensive this would be an amazing head set.

    Helpful? (0) (0)

  • haley84

    3 out of 5, reviewed on 11.11.2014

    3

    Its comfortable, but cant hear out of it too well.

    Helpful? (0) (0)

  • fallbtk
    Bad design - does not stay charged all day

    3 out of 5, reviewed on 10.27.2014

    3

    We have purchased several of the CS540 and having terrible luck with the batteries not staying charged for an entire day - we have agents on the phone all day long and we have had to replace at least 6 now of an order of 17 that will not stay charged

    Helpful? (0) (0)

  • Nela
    Nice headset

    3 out of 5, reviewed on 11.04.2014

    3

    We are trying the newer version as the older one did not last very long barely a year

    Helpful? (0) (0)

  • Mike2345
    All Around Perfect!!!

    5 out of 5, reviewed on 10.20.2014

    5

    I am not sure what all the complaints about the earpiece. The earpiece is the best design to date. I love how snug it sits as well as the lightweight and battery life. This is far superior to any other unit thus far that my company has ordered. We just ordered 50 units for all other Departments.

    Helpful? (0) (0)

  • Workaholic
    Good replacement for my old set

    4 out of 5, reviewed on 09.22.2014

    4

    I read the reviews before purchasing my unit, glad I followed my heart and made the purchase. The ear bud was a bit difficult, but turned the rubber piece around that actually goes into your ear around and it fits just fine. Also there were size options with my set. I also got the head set as well as the ear bud, so there was an option that suites anyone's preference. The on off button is different that my old set but I am sure that i will get used to it. I read that someone had difficulty hearing - under the unit itself is where you can turn up the listening and speaking volume, etc. Al in all, I think I am going to love this set as much as my old set. I do agree that the ear piece on theRead More I read the reviews before purchasing my unit, glad I followed my heart and made the purchase. The ear bud was a bit difficult, but turned the rubber piece around that actually goes into your ear around and it fits just fine. Also there were size options with my set. I also got the head set as well as the ear bud, so there was an option that suites anyone's preference. The on off button is different that my old set but I am sure that i will get used to it. I read that someone had difficulty hearing - under the unit itself is where you can turn up the listening and speaking volume, etc. Al in all, I think I am going to love this set as much as my old set. I do agree that the ear piece on the old set was extremely comfortable. But it's just a matter of getting used to this one. It feels like my cell phone bluetooth (just a bit bigger...ok alot bigger).Read Less

    Helpful? (0) (0)

  • Happy Office Manager
    Superior sound

    5 out of 5, reviewed on 10.08.2014

    5

    Bought this by the recommendation of our telephone tech person. I have been very happy with the sound quality, and our clients say they cannot tell that I am using a headset. The range covers our entire office (and even out to my car in the parking lot).

    Helpful? (0) (0)

  • Office people
    Convenience!

    5 out of 5, reviewed on 09.25.2014

    5

    This unit is so easy to use! I was able to set it up following the instructions and it works like a charm. We will purchase another set for our back office.

    Helpful? (0) (0)

  • SumTuck
    So far, so good

    5 out of 5, reviewed on 08.14.2014

    5

    I've only had the headset about 2 weeks so not much time for anything to go wrong. But for this non-techie, it was easy to assemble and use. Sound is great, no feedback, and everyone I talk to can't tell the difference between the headset and phone. All in all I would recommend it.

    Helpful? (0) (0)

  • DaveS
    Good sound, hate the mute button

    3 out of 5, reviewed on 05.02.2014

    3

    My employer just got me a new headset (CS530). The sound is very good. I absolutely hate the mute though. It takes too long for the mute to engage, hurts your ear since you have to press and hold down the volume button to engage mute and repeat that in order to disengage the mute. Stupid design. Also, I cannot answer my particular phone (Meridian) by pressing the answer button on the headset. I have to press the answer button on the headset AND the phone base. I do love the cordless design and seems to have great range.

    Helpful? (0) (0)

  • MCFangs
    Not that great - at all

    1 out of 5, reviewed on 04.23.2014

    1

    I just bought this today. Charged it and played with the settings. I troubleshoot equipment for a living, so I doubt very very much that I made an error. The sound cranked up to maximum sounds faint. The microphone would not work no matter what I tried. I am not found of the "comfortable" over the ear or the head setting. It is severely overpriced for what it is supposed to do. I am taking it back TODAY. Not even sure if i should venture get another one, in the off chance it was a fluke and got a dud. In one word... disappointed!

    Helpful? (0) (0)

  • Cbessant
    Really nice, however the mute button is not good

    4 out of 5, reviewed on 10.25.2013

    4

    I use this as an over-the-head set and I don't use the little silicon ear insert, I use the over-the-ear cushion, and it is very comfortable. I spend 3-4 hours on the phone per day as I telecommute: comfortable; good battery life for my use; great range throughout the house. My only gripe keeping this from a 5 is the Mute button. The mute should have been a separate button from the volume control. Pressing down on it can something create a double-click, and you aren't always sure if it is enabled or not. I sometime have to press it several times to make sure it is engaged. On the CS55, there was a faint little beep to tell you Mute is engaged, on this head set none.

    Helpful? (0) (0)

  • VictorM
    Worst ever

    1 out of 5, reviewed on 06.23.2014

    1

    Hardware is good. Functionality is five tumbs down. I will never buy them if I knew that I need to remove the desk phone handset from its base so I can use the Platronics Headset CS520. I am going to take it like a champ, but I will never ever recomend this product.

    Helpful? (0) (0)

  • jsrxski
    Overall awsome product

    5 out of 5, reviewed on 07.06.2014

    5

    Life in my retail pharmacy is so much more comfortable with hands free all day long

    Helpful? (0) (0)

  • Lizdesigns2
    Multiple audio issues

    2 out of 5, reviewed on 02.03.2014

    2

    My boss purchased this for me to begin using in November. At first it has a bad echo. Customer support was very helpful with that. Then the sound began to crackle and the volume would get low. Eventually it would cut off during the calls. Plantronics has been very good in customer service and after trying more things, and even trying it with a different phone, they are replacing it in early February. It simply has not worked well most of the time I've had it, and I really hope the replacement works better.

    Helpful? (0) (0)

  • ITManager
    Product works great...

    4 out of 5, reviewed on 05.15.2014

    4

    I bought the product back in October of last year. Suddenly the earpiece died on it, Plantronics stands behind their product, and now in May they are still covering it under warranty!

    Helpful? (0) (0)

  • DEDE
    headset

    3 out of 5, reviewed on 05.14.2014

    3

    Not so happy with the comfort makes my ear sore, and I would like to switch ears, go from left to right, am not able to.

    Helpful? (0) (0)

  • anonymous
    Doesnt work with CISCO phones models - CP7962g

    1 out of 5, reviewed on 05.09.2014

    1

    Doesnt work with CISCO phones models - CP7962g. if it works let us know how to set up. the set up instruinction mentioned in manual doesnt works.

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  • Shreddie
    Awesome

    5 out of 5, reviewed on 04.23.2014

    5

    I have been using since November. Great sound quality. Comfortable. Love the option of the over-the-head or the over-the ear. As well it is completely reversible for using in either ear.

    Helpful? (0) (0)

  • EAD1014
    Works as advertised

    5 out of 5, reviewed on 04.10.2014

    5

    Easy to operate and adjust to your hearing level. Stays connected 100 ft away from base. If I have any complaint; it would be the over the ear hook could be more like the CS55 model.

    Helpful? (0) (0)

  • Mark_J

    5 out of 5, reviewed on 12.30.2011

    5

    In our business it is great to have our hands free while we are on the phone with our customers. We often need to get up to obtain a loan file, or to walk across the office to speak with another colleague while we are on the line. Our new Plantronics CS540's work great for our team, and make us more efficient in our work. We loved the CS line and wanted to stay with Plantronics because it is a local company, and my perception is that Plantronics is the industry standard. I receive catalogs in the mail from other companies, but I don't perceive the same quality that I recurrently have had with Plantronics.

    Helpful? (0) (0)

  • A2ZZ
    poor quality

    2 out of 5, reviewed on 02.10.2014

    2

    I opened the box and when to attach the headset instead of the earpiece and it broke. Haven't been able to use it yet. I called the tech support and they do not have replacement parts and then told me I would need to go to the website for replacement. I now have 2 hours in to the thing and haven't even been able to use the thing.

    Helpful? (0) (0)

  • anonymous

    3 out of 5, reviewed on 03.10.2014

    3

    I just received this but I don't know how I can answer a call without lifting the desk phone up, I used to do it with an old Plantronics headset.

    Helpful? (0) (0)

  • DisappointedUser
    Does not work with cordless phone

    2 out of 5, reviewed on 01.03.2014

    2

    This headset will not work with a cordless phone. It is also not compatible with telephones where the dialpad is integrated into the handset. It only works with phones that the handset is physically attached with a wire to the phone. Plantronics recommended this handset as a replacement for the CS55 (now discontinued). The CS55 worked just fine with my cordless phone, so it is not actually a replacement.

    Helpful? (0) (0)

  • lundy
    Good fit so far

    4 out of 5, reviewed on 02.13.2014

    4

    We bought two different models and this in ear model WON OUT at our business. Really like the quality and customers are no longer complaining about not being able to hear us talk. Nice product.

    Helpful? (0) (0)

  • jbs8697
    shockingly convenient

    5 out of 5, reviewed on 02.10.2014

    5

    the companypurchased this platronics for faster sale time and mobility, it works great, the microphone is not working right now but their stellar customer service agents were able to help me resolve it fast

    Helpful? (0) (0)

  • TelecomDude
    CS540 and Cs540XD are Great Headsets

    5 out of 5, reviewed on 11.26.2013

    5

    I am copying my original review over from the 540XD to the CS540. I use both Headsets in my call center and they are Great! I am the Telecom Analyst for a large health care company with large call centers. I have been waiting for Plantronics to come back out with a new 900MHZ headset and this is it. I now have a mix of CS540's and CS540XD's in my call center and everything is working without interfearence. Contrary to popular belief you can have too many Dect Headsets in one area but now with the 900MHZ option eveybody can have a wireless headset. The CS540XD in my opinion outperforms the Dect version of this headset because 900MHZ has better wall and obstruction signal penetration thanRead More I am copying my original review over from the 540XD to the CS540. I use both Headsets in my call center and they are Great! I am the Telecom Analyst for a large health care company with large call centers. I have been waiting for Plantronics to come back out with a new 900MHZ headset and this is it. I now have a mix of CS540's and CS540XD's in my call center and everything is working without interfearence. Contrary to popular belief you can have too many Dect Headsets in one area but now with the 900MHZ option eveybody can have a wireless headset. The CS540XD in my opinion outperforms the Dect version of this headset because 900MHZ has better wall and obstruction signal penetration than does a Dect Headset.The 540XD also has wideband audio which makes it a perfect fit for our Managers and Directors who demnad the best possible audio for those daily conference calls.Read Less

    Helpful? (0) (0)

  • nonenone
    works as advertised

    4 out of 5, reviewed on 02.11.2014

    4

    pretty consistent with audio quality. did disconnect for no apparent reason. item is priced a little too high for what it is.

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  • jbear
    I can hear

    5 out of 5, reviewed on 01.26.2014

    5

    Everyone says that I come in very clear and I can also hear much better than the old one.

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  • THM0
    Over Priced and under performance

    1 out of 5, reviewed on 01.08.2014

    1

    Had this about 10-12 hours and battery life is terrible. They advertise 7 hours talk time and it is more like an hour or two at best.

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  • Mick081
    Ear piece

    3 out of 5, reviewed on 01.14.2014

    3

    Sound is great but the ear piece will not stay in my ear, should be easier to keep in.

    Helpful? (0) (0)

  • Dbobby
    Great Headsets

    5 out of 5, reviewed on 01.07.2014

    5

    We have been using for about a year now started with 1 now have 10 working great product.

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  • TroyT
    So far, so good

    5 out of 5, reviewed on 12.22.2013

    5

    Been using it for about a week. It works well.  Looking forward to using it a lot more.

    Helpful? (0) (0)

  • tammyh
    It could be better

    2 out of 5, reviewed on 08.09.2013

    2

    The worst part about this headset for me is that the battery doesn't last for my full work day.  I spend the first hour answering phones without it so I can get through the rest of the day without it beeping in my ear that last hour. I've asked my workplace to order something else for me and everyone else that might need a headset. A product should at least be able to make it through an 8 hour work day.

    Helpful? (0) (0)

  • Kern
    Ear Bud is God Awful

    1 out of 5, reviewed on 07.31.2013

    1

    This product needs to be rethought, especially the ear bud. The sound quality is great as is the base. The ear bud does not fit snugly in the ear and just about every time I take it off the rubber ear bud flips off. Where do I get additional rubber ear buds if I lose them. It seems that the designer got the technical part right on this (it is high quality sound) but missed the mark on the ergonomics.

    Helpful? (0) (0)

  • Tom72
    Doesn't work

    1 out of 5, reviewed on 07.18.2013

    1

    I received the headset and plugged it in. I could hear the people calling me but they couldn't hear me. I made three calls to tech support before one guy finally figured out the headset was not wired correctly for my phone. I have been using a GN Netcom headset for over ten years with no problems. I don't understand why a Plantronics headset will not work.

    Helpful? (0) (0)

  • Rami
    Uncomfortable earpiec

    2 out of 5, reviewed on 08.06.2013

    2

    This is a nice compact headset but the earpiece is so uncomfortable! Everyone in theoffice agrees. The added issue is that wearing the headset for non-phone personnel causes cosmetic (hair) issues. The ability for the use of the earpiece that comes with the headset, only, would be a lot more comfortable.

    Helpful? (0) (0)

  • anonymous
    Very uncomfortable

    1 out of 5, reviewed on 08.27.2013

    1

    This CS540 is an very uncomfortable ear set. Cannot wears it for more then 15 mins. The clip is very very hard, none of them can suit my ear's shape, and it doesn't have any flexibility at all.

    Helpful? (0) (0)

  • kurmudkin
    Good, but know what you're getting

    4 out of 5, reviewed on 06.26.2013

    4

    Just started using the CS530 headset, call clarity is great and very comfortable over the ear design, may have gone with another style had I known it was this cumbersome to get it on and off. I typically don't wear the unit all day long and putting it on just to answer the phone is not very convenient. 

    Helpful? (0) (0)

  • anonymous
    Great product CS530 Model

    5 out of 5, reviewed on 03.25.2013

    5

    The CS530 Model is a great product. The range is amazing with very good clarity. People on the other end of the call can hear me clearly and I can hear them very well. The over the ear headset is comfortable and lightweight. The microphone is a little long but it really isn't an issue. The mute function is much improved over older models (you can do it easily with one hand).

    Helpful? (0) (0)

  • Barbara
    Poor ear piece design

    2 out of 5, reviewed on 04.18.2013

    2

    Have used Plantronic headsets in call center environment for years. The CS50 was comfortable and you'd forget you had it on. Now have the CS540 and hate the earpiece. Doesn't fit tightly, falls out, very uncomfortable. None of my team are happy!! Go back to the old design!!

    Helpful? (0) (0)

  • jerrie
    Not Happy

    2 out of 5, reviewed on 02.20.2013

    2

    I do not like this product. The previous headset was much more comfortable and easy to settle into your ear. The ear piece does not hold tight to ear and the ear piece won't "seat" into ear canal. Very easy to knock off. Bring the old ear piece back...

    Helpful? (0) (0)

  • Stacey
    Horrible ear piece

    3 out of 5, reviewed on 03.14.2013

    3

    The ear piece does not fit at all! Within a few hours the back of my ear is killing me! Bring back the old style ear bud!!!!

    Helpful? (0) (0)

  • david
    Not the quality of a CS55

    3 out of 5, reviewed on 12.14.2012

    3

    While the headset design is great, the quality is not what I've seen in previous Plantronics products. I've experienced problems with audio (feedback) and use of the mute switch causing a loss of headset audio.

    Helpful? (0) (0)

  • Maria
    Inferior product

    1 out of 5, reviewed on 01.30.2013

    1

    This product is rubbish! The whole unit is too flimsey - it would blow over if you coughed too hard - and the earpiece is very temperamental.

    Helpful? (0) (0)
CUSTOMER QUESTIONS AND ANSWER (3)

Questions and Asnwer for CS530 Wireless Headset System, Black


  • Charlie
    is the Use with Electronic Hook Switch Cable the same one that is used on the SPA509G
    Asked on 05.10.2013


  • Shylo
    Does this Headset System include the Lifter?
    Asked on 07.10.2013


  • jp
    Is this head set (Plantronics CS530 Wireless Headset) compatable with V tech LS6475-3 system
    Asked on 05.09.2015

    We want to use these headsets with the V tech LS6475-3 system. Will this work????